Customer Service
- Shipping & Delivery
- Ordering Via the Mail
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Dealer/Bookstore/Church orders
- Shipping & Delivery
- Most orders will ship via USPS. However, larger orders may ship via UPS. Orders are process twice a week and take 2-10 days for delivery. If you have any questions please use our contact form.
- Ordering Via the Mail
- Yes, you can order our CDs via the mail. Please print and fill out our order form and return it to us with your payment.
- Privacy & Security
- We take your privacy very seriously. We will never give any of your details to any third party under any circumstances and only email you when we have to or you have given us permission to email you about promotions or special offers. We also use 256bit SSL security to protect any details you submit to us and we use best-practice security measures to protect any personal details we store. We don’t ever handle any payment details; we leave all of our online payments to PayPal the leader in online payment processing. They simply notify us when you’ve paid so we can start processing your order. That way you get to deal with names you already know you can trust.
- Returns & Replacements
- We do not accept returns or replacements unless there is damage. If your order arrives damaged, please return it to us in the state it was received and we will get a replacement sent out to you as soon as possible.
- Ordering
- Ordering on our site is as simple as can be. Find the product(s) you like, enter the quantity, then press ‘Add to cart’. You can then view your cart and checkout via PayPal. When you checkout with PayPal you can create an account so you don’t have to enter your address details on your return visit, or you can just enter your details without creating an account before you get redirected to PayPal to actually make the payment.
- Payment, Pricing & Promotions
- PayPal handles all of our payments. When you pay with PayPal you have to enter your delivery details, before logging into your PayPal account (if you don’t have one it’s easy to create one, or simply pay for the transaction without one).
- Viewing Orders
- You can view any previous orders you’ve placed with us by logging into your account and going here. If you didn’t create an account, we will have emailed all of your order details to you when you placed the order.
- Updating Account Information
- If you created an account with us, you can update all of your details, simply by logging in after clicking the 'My Account' link on the top right of the page.
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